Recoup is the system that recovers the revenue slipping out of your business, and uses that data to find who's next.

You don't just have a lead problem.
You have a leak.

The calls you miss, the quotes that go cold, the customers who drift away. It adds up to $14,000–$20,000 a month in revenue you already earned.

See Your Number → or book a call ↗

For owner-operated service businesses recovering revenue they already earned

Revenue leak calculator
−$0/mo
↑ walking out right now, and climbing every month you wait
Conservatively, up to $20,000/mo at full tilt. Your exact number comes from the audit.
See where it's leaking
Calls & inquiries missed$0
After-hours, busy, on the other line: the calls that ring out and dial the next place. Recouped the second they hang up, with an instant text-back.
Quotes gone cold$0
Quotes and inquiries you already sent that went quiet. High intent, they wanted it. Followed up until they buy or give you a straight no.
Customers who drifted$0
Everyone who paid you before and went silent, reactivated at the right moment, before they call someone else.
≈ 36 sales a month slipping past you
Connects to the tools you already run (your CRM, booking, or billing system, even a spreadsheet). You meet with us once, switch nothing, and you're live in a few days.
Where The Money Goes

Most businesses your size are leaking in several places at once.

Plus the ones specific to your business. We find those too.

Capture

The calls you miss

Ring out after-hours or mid-task. No voicemail, they dial the next place.

Convert

Quotes and inquiries that go cold

Someone asked what you charge and never heard back. Most never get a second touch.

Revive

Customers who quietly leave

Past customers gone quiet, until they call someone else.

Reputation

Reviews you never ask for

Every happy customer is a five-star review you never asked for, and a ranking your competitor takes.

Grow

Referrals left on the table

The warmest lead you'll ever get is a happy customer, and almost nobody asks.

Retain

Renewals and repeat business that lapse

A renewal due, a customer overdue to come back, and the reminder comes from someone else.

Signal

Knowing who to reach next

The customer most likely to book today is buried in a list you never open.

Seven leaks, one system, every day.

Revenue slips out in several places at once. We run a layer for each one and work them every day, the work nobody in the business has time to own.

Alone, none of them feel urgent. But together, that's about $168,000–$240,000 a year walking out the back door… We help you recoup it all.

Where one sale keeps paying

We don't just win the sale back.
We make the customer worth more, for years.

Follow one customer around the ring.

Signal decides who's next 1 Capture 2 Convert 3 Reputation 4 Grow 5 Retain 6 Revive
Capture

The call comes in after hours

Recoup answers, texts back in under a minute, and books it before they ever dial the next guy.

What this customer is worth$475

One sale is worth about $475. Run it through the whole loop and that same customer is worth $3,000+ over the years, up to 6× more.

See what this is worth in your business →
What You Walk Away With

What you actually walk away with.

Your week right now
  • Calls you'll never know you missed
  • Quotes and inquiries you meant to chase and didn't
  • A list of past customers you never pull
  • The nagging sense money's slipping somewhere
  • Every call answered and booked, even at 9pm
  • Every lead precisely targeted and qualified
  • A 5-star review earned on every sale
  • Referrals asked for on autopilot
  • Lapsed customers revived season after season
  • Each customer worth up to 6× more, on one clear report

What you get back is bigger than the money. Your time, your energy, your clarity.

See your number →
How it works

Three steps. You're only in one of them.

01

See your number, in writing

We map your missed calls, cold quotes, and dormant customers, and put a specific recovery figure on paper before you pay a dollar.

02

We build it, in days

You meet with us once. Then we connect to the tools you already run and set the whole system up. You switch nothing.

03

Recovered dollars, one report

The system works every leak, every day, and every recovered dollar lands on one clear monthly report.

Your proof, always on

Log in anytime. The proof is already waiting for you.

A live dashboard, yours to open whenever you want: every recovered dollar, your score, all of it, always on. It surfaces your next best move from your own data, so you're never the one digging.

Recoup · your dashboard
Example Recoup client dashboard: a Recoup Score, recovered dollars by source, ROI, and the next best move for a sample client
Illustrative example of the dashboard a Recoup client logs into. Your real numbers come from your audit.
See your own numbers →
FAQ

Straight answers.

Isn't this just an answering service?
An answering service picks up the phone, takes a message, and hands it back to you. One hole plugged, and another monthly bill. We don't just catch the missed call; we work the whole leak: the after-hours calls that ring out, the quotes that went quiet, and the customers who haven't heard from you in two years. Then we win that revenue back and hand you a dollar figure for what we recovered. The difference in one line: an answering service gets paid to answer; we get paid to make revenue show up, and we put that number in writing.
I've been burned by agencies before. Why is this different?
Fair, and here's the difference. An agency sells you new leads and bills you whether or not a single sale books. We don't touch ads or new leads. We work only the demand you already paid to create (the calls, the quotes, and the past customers that are already yours), which is cheaper to convert and faster to land. And we name a recovery number in writing before you commit: miss it, and month two is on us. An agency gets paid for activity. We only look good if dollars actually show up.
Can't I just do this myself?
You could. You already know the moves: call the missed ones back, chase the open quotes, reach out to the customers who went quiet. The catch is the same in every business: nobody actually owns it, so it happens for a week and then the week gets busy and it stops. We're the one party whose only job is making sure it happens every single day, then handing you the recovered dollars at month's end. You don't need to learn anything new; you need it to stop falling through the cracks.
How do I know you'll actually recover anything?
You don't have to take our word for it. Before we start, we put a specific dollar number in writing, built from your own numbers in the audit. If we don't hit it in month one, month two is free. Every sale we bring back is tracked, so your monthly report shows exactly what came from where.
What does it cost?
For most shops your size, around $1,650/mo plus a one-time setup, with no rev-share, no pay-per-lead, and no per-contact charges. The audit puts your recoverable number on paper before you commit, so you can weigh the fee against real dollars, and for most shops what we recover covers it several times over.
Does this work with the software I already run?
Yes. We connect to what you already use: a CRM, your booking or billing system, or a spreadsheet if that's all you've got. You don't switch systems, and your team keeps working the way they do. No organized customer list yet? We set one up for you as part of getting started, and it stays yours.
This sounds like a big project I don't have time for.
It isn't. You meet with us once, answer a few quick questions, and approve the messages we'll send. We handle the build, the setup, and the day-to-day. Most shops are live within a few days, and you don't change a thing about how you run your jobs.
My customers don't want to be texted.
We're not blasting your list. We reach the right customer at the right moment: the one who just called and missed you, the one sitting on a quote, the one who's due to come back. You approve the messages first, and anyone can opt out with one reply. Done right, it feels like you following up at the right time.
What if I want to leave? Do you keep my data?
Your customers and records stay in your account the whole time. If we ever stop working together, you keep every contact, every conversation, and every sale we recovered. No lock-in, nothing held hostage. We'd rather earn the next month than trap you in a contract.
N Why I built Recoup. I ran the marketing side, bringing customers in, then watched the revenue leak right back out. So I built the system to go get it. Read the story →

"I'm Nelson, Recoup's founder. I ran marketing companies, helping businesses generate revenue through ads. What always got me was the back end: we'd bring the customers in, and so much of that revenue just leaked away. Calls that rang out, quotes that went cold, past customers nobody ever reached again. Money already earned, money they'd already paid to create, with nobody whose job was to go get it. I couldn't unsee it. So I built the system I wished those businesses had, one that goes and recovers that revenue on its own, every day. Because in the end this was never just about a tool. It's about recouping what's already yours: your revenue first, and your time and clarity with it."

— Nelson, founder of Recoup

The only one whose job is your revenue

Get on a call. We'll show you the money already walking out.

See Your Number → Prefer to talk? Book a call ↗

We name your number before we start. Miss it, and next month's on us.

For owner-operated service businesses recovering revenue they already earned